I think this is the most impactful quote I’ve ever heard… “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou That quote hints at something deeper. That the exact words we choose don’t really matter as much. It’s much more about the feeling – the place – that the words come from. Which creates the impact of that connection. And so we see that becoming a better ‘speaker’ is not really the